> A housing company app: what it can include and how to… > Lähde: https://huoneistokierros.fi/en/knowledge-base/housing-company-app/ > Koko sivusto koneluettavana: https://huoneistokierros.fi/llms-full.txt [Knowledge base](https://huoneistokierros.fi/en/knowledge-base/) # A housing company app: what it can include and how to introduce it Huoneistokierros · 23 June 2026 · 3 min read ![Hands holding a mug of tea wrapped in a soft blanket](https://huoneistokierros.fi/_astro/viltti-muki.3YRDKSKL_Z1kkirE.jpg) In this article 1. [What an app can include](https://huoneistokierros.fi/en/knowledge-base/housing-company-app/#what-an-app-can-include) 2. [App or website?](https://huoneistokierros.fi/en/knowledge-base/housing-company-app/#app-or-website) 3. [Things to consider when introducing an app](https://huoneistokierros.fi/en/knowledge-base/housing-company-app/#things-to-consider-when-introducing-an-app) A housing company app or online resident portal brings notices, documents, fault reports and bookings together in one place. Noticeboards, paper notices and email still work, but information gets scattered across them and an important notice can easily go unread. When choosing an app, the board should think carefully about what it needs it to do. ## What an app can include ### Notices The app sends a notification straight to the resident’s phone. This is well suited to announcing water and power cuts, maintenance work, renovations and safety matters. A notice of a general meeting can be published in the app, but on its own this does not replace the method of notice required by law. Under chapter 6, section 21 of the Limited Liability Housing Companies Act, a written notice is sent to every shareholder at the postal or email address recorded in the register of apartment shares. This provision changed on 1 October 2026, so it is worth checking your notice procedure with the property manager. ### Fault reports Fault reporting is one of the most useful features of an app. A resident can report a leak, damp, a broken door, a lighting fault or vandalism straight away and attach a photo and location. The maintenance company gets more precise information, and the progress of the report can be followed. When reporting is easy, problems come to light earlier. Read more about [reporting a fault in a housing company](https://huoneistokierros.fi/en/knowledge-base/fixing-faults-symptom-or-cause/). ### Documents The app can hold the documents that shareholders and residents need: - the articles of association and house rules - the rescue plan and safety instructions - renovation guidelines and the alteration notice form - the maintenance needs report - minutes of general meetings - the energy performance certificate A ready-made document library also makes things easier for the board, because from 1 October 2026 a shareholder has the right to receive without delay a copy of any document held by the company concerning their apartment that is relevant, for example, to assessing maintenance or costs. Apartment-specific inspection reports are also worth storing so that they can be found when requested. ### Bookings and contact details Sauna slots, the laundry room, the clubroom, visitor parking or an electric vehicle charging space can be booked through the app, which reduces administrative work. Contact details for the maintenance company, the out-of-hours service and the property manager are quick to find. In an emergency, always call the emergency number 112 first. ## App or website? A website is suited to public information, presenting the housing company and serving prospective buyers. An app serves the everyday needs of residents and shareholders. Many companies need both. See also [housing company websites](https://huoneistokierros.fi/en/knowledge-base/housing-company-website/). ## Things to consider when introducing an app - **Not everyone uses the app.** Important notices should still be put up in the stairwell as well. - **Data protection.** The app stores personal data, so how it is processed and kept must be agreed with the service provider. Not every document is for every resident to see. - **Change of property manager.** Find out what the property management firm already offers and how data will be transferred if the property manager changes. - **Person responsible.** Someone on the board, or the property manager, makes sure the information is kept up to date. - **Costs.** Compare the monthly fee with how much of the board’s and the property manager’s time the app saves. The board is often asked the same questions: when is the general meeting, where are the renovation guidelines, how do I report a fault and who do I contact about water damage? When the answers can be found in the app, there is more time for other things. But an app only proves its worth when reports are acted on and the information is kept up to date. This article provides general information and does not replace case-specific legal or technical advice. Free assessment ## Know what condition your housing company's apartments are in On a preventive apartment round we go through every apartment in a single visit at a fixed price and record our findings in an electronic report. The assessment is free of charge. [Book a free assessment](https://huoneistokierros.fi/en/contact/#kartoitus)[Get a price estimate](https://huoneistokierros.fi/en/pricing/#hinta-arvio) Preventive maintenance at a fixed price Every apartment on a single round. [Book a free assessment](https://huoneistokierros.fi/en/contact/#kartoitus) Read next ## Related articles - ![Woman reading papers by the window](https://huoneistokierros.fi/_astro/nainen-lukee.DBdhDGzC_7rX5.jpg) 4 October 2026 · 9 min read ### Board member responsibilities and liability for damages What a housing company board member answers for under the law, when that becomes personal liability for damages and how to reduce the risk. - ![Christmas tree glowing in the window of a block of flats](https://huoneistokierros.fi/_astro/ikkuna-joulukuusi.CCNTNGwS_2rvnQ8.jpg) 3 October 2026 · 6 min read ### Power cuts in a housing company: preparation and what to do A power cut can stop lifts, electric locks, water pumps and ventilation. How a housing company prepares, what residents do and what to check afterwards. - ![Warm living and dining room in the evening light](https://huoneistokierros.fi/_astro/olohuone-iltavalo.DaEsdFRB_HVs3Y.jpg) 2 October 2026 · 6 min read ### Noise in a housing company: when does sound become a nuisance? Not every sound from next door is a nuisance. How to tell normal living, disruptive behaviour and technical noise apart, and how to deal with a noise problem. Free assessment ## Let's plan the right round for your housing company Call us or send a contact request. The assessment and advice are free of charge. We can visit the property if needed. [Send a contact request](https://huoneistokierros.fi/en/contact/#kartoitus)[Call +358 10 666 9988](tel:+358106669988)